Legal
Purchase Policy
This policy defines how MA7 Solutions handles proposals, contracting, billing, project changes, service delivery, and dispute handling for software services.
Regions and Contracting
Our service contracts support clients in Europe, the United States, Canada, and Arabic-region markets with clear legal terms.
Scope and Statements of Work
All engagements are based on signed proposals or SOWs that define scope, exclusions, timeline, acceptance criteria, and responsibilities.
Currency, Tax, and Invoicing
Invoices specify currency, tax/VAT treatment, due dates, and payment rails. Cross-border charges and bank fees are handled per contract.
Change Management
Any out-of-scope request is processed through formal change control with impact on cost, timeline, and resources before execution.
Delivery and Acceptance
Deliverables are accepted by written approval or after the agreed review window if no material rejection is submitted.
Cancellation and Refund Rules
Completed approved work is billable and generally non-refundable. Partial refunds, if any, follow explicit contract terms.
Intellectual Property and Licensing
Ownership transfer, code licensing, and third-party component use are governed by signed agreement and payment completion.
Disputes and Contact
Any billing or delivery dispute is handled through contract dispute procedures. Contact: info@ma7solutions.com.